About this opportunity
Kisling, Nestico & Redick lists this Client Care & Intake Specialist opportunity in akron, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Intake SpecialistCreate and field client intakesCollect and record information from potential clients and open cases in case management softwareSend and receive retainer agreements for perspective clients who meet the specific criteriaMaintain data entry requirements by following data program techniques and proceduresVerify entered data by reviewing, correcting, deleting, or re-entering informationCombine data from multiple systemsRegular, consistent, punctual attendanceFollow-up on intakes (as needed)Placing outbound callsContact with medical providers and clients regarding availability of doctor appointmentsFollow up calls from medical providers when clients are non-compliant with appointmentsConsistent and regular communications with clients regarding appointmentsConsistent and regular communications with legal team regarding clientsUnderstanding of general legal procedures and business practicesStandard clerical and general office administration proceduresHigh volume phones, call center and/or law firm experience is preferredExceptional communication skillsAbility to work well under pressure and to exercise good judgmentStrong attention to detailStrong working knowledge of MS Office SuiteMust work well in a team atmosphereAbility to lift a minimum of twenty poundsHigh School Diploma or GED requiredMust type 45 wpm with accuracyNo supervisor responsibilityThis is a full time position, standard hours Monday – Friday of 40 hours per week. Some overtime, as necessary based upon projects.
Worksite address
akron, OH, 44333, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.