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Client Care Specialist - BDC

mission viejo, CA

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Job description

Job Opportunity At South County LexusOur growing sales department is looking for ambitious, goal-oriented individuals to join our team. No automotive experience required but a plus. Call Center, Customer Service, and Retail Sales professionals looking for an opportunity to grow and develop your career apply here!Luxury and reliability are hallmarks of the Lexus brand. At South County Lexus in Orange County, we strive to personify those traits by serving our Mission Viejo community. As a recipient of the "Elite Lexus Dealer Award," we have long been recognized as a Lexus dealer in southern California who excels in sales and service. Pay starts at $18/hour +commissions.What We Offer:Health & Dental Plan401(k) Retirement PlanPaid VacationsClear Promotion Tracks & Flexibility to GrowthLong Term Job SecurityFriendly Working EnvironmentResponsibilities:Manage a high-volume of inbound customer inquiries by phone, email, text, and chatRespond to all inbound lead requests promptlyBe a liaison between customers and the sales departmentAssist in implementing customer campaigns and marketing projectsMust be comfortable with computer programs and smart devicesAssist in generating reports and logsRequirements:Call center experience a plusDealership experience preferredAutomotive Sales experience a plusExcellent phone, organizational, written, and oral skillsAbility to instantly build rapport with clients with a friendly but professional demeanorMust have a valid driver’s licensePositive AttitudeGood verbal and written communication skillsSelf-motivation and self-sufficientProficiency with Microsoft Word, Excel, and OutlookDrive to succeed customer expectations

Worksite address

mission viejo, CA, 92692, US

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