About this opportunity
New Baltimore Animal Hospital lists this Client Care Specialist - Solomons, MD opportunity in solomons, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Experienced Client Care SpecialistSolomons Veterinary Medical Center is Hiring an Experienced Client Care Specialist!Role: Experienced Client Care Specialist Status: Full-Time Salary: Competitive and based on experience and skill set Schedule: 5-day work week with rotating weekendsBenefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.Lifestyle Perks You'll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.Be the Friendly Face That Starts Every VisitAt Solomons Veterinary, great veterinary care begins before a patient ever enters an exam room. As our Client Care Specialist, you'll be one of the first points of contact for our clients, helping create a welcoming, organized, and compassionate experience for pets and the people who love them.We're looking for someone who can thrive in a fast-paced environment, genuinely enjoys helping people, and brings a fiery passion for veterinary medicine to work each day.When you join Solomons Veterinary, you'll find a fun yet professional, team-oriented atmosphere where personal and professional growth matter. If you believe there's always something new to learn and want your work to make a difference, we'd love to meet you.Why Our Client Care Specialists Love Working HereA meaningful role where your work directly impacts the client and patient experienceA fun, professional, and team-oriented atmosphereA practice that values both personal and professional growthOpportunities to continue learning and developing your skillsA fast-paced environment where initiative and organization are valuedA team that shares a genuine passion for pets and veterinary medicineThe opportunity to build meaningful relationships with clients and their petsA workplace where kindness, trust, and teamwork matterWhat Our Client Care Specialist DoAs a Client Care Specialist, you'll help set the tone for every client interaction while supporting an organized and efficient veterinary practice. You'll:Serve as a welcoming and professional first point of contact for clientsDeliver personalized and dedicated client careCommunicate clearly and compassionately with pet ownersHelp create an exceptional experience for clients and patientsManage multiple priorities effectively in a busy client service environmentUse strong time-management and organizational skills to keep tasks movingTake initiative and prioritize responsibilities as needs change throughout the dayMaintain a calm and professional approach during busy or challenging situationsCollaborate with teammates to support the needs of clients, patients, and the practiceWhat You'll BringExceptional communication and top-notch client service are essential to succeeding in this role. We're looking for someone who brings:A genuine passion for pet welfare and an exceptionally kind approachExcellent client communication and interpersonal skillsA commitment to providing exceptional veterinary care and serviceEffective time-management and organizational skillsThe ability to take initiative, multitask, and prioritizeThe ability to remain calm while working in a busy, dynamic client service environmentA trustworthy and friendly personalityA team-player mentalityThe ability to thrive in a fast-paced environmentA desire to keep learning and growingA passion for veterinary medicineThe Extras You'll Actually FeelClient care is about more than answering questions or keeping the day organized. You're often the person clients turn to first—and the person who can make a stressful veterinary visit feel a little easier.At Solomons Veterinary, you'll have the opportunity to build relationships with clients, advocate for a positive experience, and contribute to a meaningful mission every day. You'll also be surrounded by a team that values learning, growth, professionalism, and having some fun along the way.Your communication skills, organization, kindness, and ability to stay calm when things get busy won't just help the practice run smoothly—they'll make a real difference for pets and their owners.Benefits You Can't BeatBenefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements.Financial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!Think you're the Client Care Specialist we're looking for?If you're passionate about pets, energized by helping people, and ready to bring your communication skills, organization, and positive attitude to a team that values your growth, we'd love to hear from you.Join Solomons Veterinary and help us make a meaningful difference in the lives of pets and the people who love them. Apply today!Diversity, equity, inclusion, and belonging are core values at Solomons Veterinary and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.
Worksite address
solomons, MD, 20688, US
Who can apply
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