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Job description
Benefits:
Health insurance
Opportunity for advancement
Paid time off
Training & development
Full Job Description
Vision Life is seeking an experienced, compassionate, and highly organized Client Case Coordinator to join our growing Supported Living Services (SLS) team. We are looking for a dedicated professional with experience coordinating services for individuals with developmental disabilities and a strong understanding of the SLS model.
Vision Life provides Supported Living Services (SLS) to adults with developmental, intellectual, and behavioral disabilities, empowering them to live independently while promoting dignity, choice, and meaningful community inclusion. The ideal candidate will have experience working within an SLS program, collaborating with Regional Centers, supporting IPP/ISP implementation, coordinating staffing and client services, maintaining compliance with Title 17 requirements, and ensuring accurate, timely documentation.
As a Client Case Coordinator, you will serve as the primary point of contact for assigned clients, families, Direct Support Professionals (DSPs), Regional Center Service Coordinators, and the interdisciplinary team. You will be responsible for coordinating client services, monitoring service delivery, assisting with staffing and scheduling, conducting home visits, completing required documentation, addressing client concerns, and helping ensure each individual receives high-quality, person-centered support. This position requires exceptional organizational skills, the ability to manage multiple priorities, strong communication, and a genuine passion for helping individuals achieve greater independence and an enhanced quality of life.
Responsibilities
Under the direction of the SLS Program Supervisor and Program Director, duties include but are not limited to:
Coordinate and schedule client services and staff coverage
Ensure authorized service hours are implemented appropriately
Conduct intake assessments and participate in client screenings and referrals
Create IPP, ISP and SIR reports independently
Provide case management services using individualized support approaches
Mentor, support, and help manage Direct Support Professionals (DSPs)
Complete monthly, quarterly, and annual reports and documentation
Participate in home visits and community-based support when necessary
Provide crisis intervention and behavioral support when needed
Maintain client files, at-home binders, and updated documentation
Collaborate with multidisciplinary teams and community resources
Coordinate with Regional Centers, vendors, behavioral teams, and outside professionals
Participate in on-call support rotation in accordance with company policy
Deliver exceptional customer service and client-centered care
Qualifications
High5 school diploma/GED with relevant experience required
Associate’s or Bachelor’s degree in Human Services, Psychology, Social Work, or related field preferred
Experience working with individuals with developmental disabilities, intellectual disabilities, and behavioral disabilities preferred
Knowledge of Regional Center and DDS protocols is a plus
Strong communication, organizational, and critical thinking skills
Ability to manage multiple tasks independently and professionally
Valid California Driver’s License required
Reliable transportation and current auto insurance required
DOJ/Fingerprint clearance required
CPR/First Aid certification preferred
CPI certification is a plus
Bilingual or ASL skills are a plus
Schedule
Part Time
Monday–Wednesday
Flexible availability may be required based on client needs
Pay & Benefits
Competitive pay: $25–$30 per hour DOE
Mileage reimbursement
Opportunities for growth and advancement
Supportive team environment
Meaningful and rewarding work experience
Travel Requirements
This position requires travel throughout the Pasadena and surrounding Los Angeles County areas to support clients in community and residential settings. Mileage reimbursement is provided.
Why Join Vision Life?
At Vision Life, we believe in empowering individuals to live independently and thrive in their communities. We are looking for team members who are compassionate, dependable, and dedicated to making a positive impact every day.
Apply today and become part of a team that changes lives.
Worksite address
pasadena, CA, 91122, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.