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InVita Healthcare Technologies, Inc.

Client Experience Delivery Lead

baltimore, MD

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Job description

InVita Healthcare Technologies, Inc. is seeking a Service Delivery Manager to lead client experiences and ensure delivery excellence from a senior, customer-facing role.

The position is hybrid in Baltimore, MD, requiring 3 days on-site in the office, with standard business hours and potential additional hours as needed. Reporting to the Client Experience Director, you will manage relationships, SLA adherence, and incident resolution, while spotting opportunities for service expansion and

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Worksite address

baltimore, MD, 21276, US

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