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HEARTLAND BUSINESS SYSTEMS LLC

Client Experience & Growth Partner

town of bristol, WI

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Job description

HEARTLAND BUSINESS SYSTEMS LLC is seeking a Client Experience Partner to act as the trusted post‑sales advisor for an assigned client portfolio. The role focuses on retention, satisfaction, and account expansion through proactive check‑ins and structured business reviews.

Responsibilities include renewal readiness, risk remediation, and coordinating with account managers and sales to drive upsell and cross‑sell opportunities, while ensuring service delivery meets expectations and feedback is

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