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RJ Young

Client-Facing Escalation Engineer

madison, AL

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About this opportunity

RJ Young lists this Client-Facing Escalation Engineer opportunity in madison, Alabama. Review the employer’s description below for duties, qualifications and application requirements.

Job description

A leading technology company in Madison, Alabama, seeks an Escalation Engineer to serve as a tier-3 resource for service issues. This full-time role requires monitoring network alerts and providing technical support for clients both onsite and remotely. Ideal candidates will possess a high school diploma and have at least 2 years of experience in a service desk role. Certifications like CompTIA A+ are preferred.

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Worksite address

madison, AL, 35756, US

Who can apply

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