About this opportunity
Novatech, Inc. lists this Client Onboarding Associate opportunity in columbia, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech‑minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.
Client Onboarding Associate – Columbia, SC
In this role, we are looking for client‑focused, technically minded professionals that can be described as diligent, passionate, intuitive, big‑picture thinkers, optimistic, self‑motivated, adaptive and collaborative.
Your Job:
Learning how to repair and troubleshoot copiers and network connectivity
Following procedures for removal and delivery of equipment
Installing equipment on‑site and make necessary adjustments
Providing outstanding customer service to our clients
Inventory management
Demonstrates strong technical and customer relations skills
Performs basic network connectivity / installations
Accurately diagnose, repair and maintain equipment and accessories to optimum operating condition within Novatech and manufacturers specifications
Identify the most cost‑effective troubleshooting procedure
Addressing customer concerns with a positive attitude while ensuring optimal outcomes
Learning new things quickly and solving problems
Shows interest in electronics, mechanics or computers
Noticing the details and going the extra mile
Effective problem solving, deductive reasoning, analytical and time management skills
Willingness to learn and be certified on products
You Bring to Novatech:
Experience resolving customer issues
A proven attendance history and a strong desire to excel
A valid driver’s license
Professional appearance and demeanor
Proficient verbal and written communication skills (use of company email for external customer communications).
You Must be Able to:
Lift, push or pull up to 100 pounds
Load trucks and vehicles
Stand up to 8 hours a day
Drive to client locations – company vehicle is provided to facilitate employee travel between job sites and personal use of the company vehicle is not allowed.
Benefits:
Novatech provides great benefits, competitive compensation, a positive upbeat culture and ongoing professional development for your career.
Market competitive salary based upon experience
Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
401(k) plan with matching company contribution
Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Paid Maternal/Parental Leave
Employee Recognition Program
Novatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
columbia, SC, 29228, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.