About this opportunity
Stepbrothers Contracting Group LLC lists this Client Relations Coordinator opportunity in lake worth, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Communication, Client Experience & Operational ExcellenceHelp Create an Exceptional Client Experience.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Stepbrothers Contracting Group is seeking a highly organized, proactive, detail-oriented, and professional Client Relations Coordinator to help drive communication, organization, documentation, and client satisfaction throughout every stage of the construction process.
This position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple moving pieces simultaneously, and takes pride in ensuring that nothing falls through the cracks. The ideal candidate is a strong communicator, exceptional organizer, and relationship builder who enjoys helping clients, trade partners, designers, architects, and internal team members stay informed and aligned.
As a Client Relations Coordinator, you will serve as one of the central communication hubs of the company, helping coordinate communication flow, maintain documentation, support Buildertrend utilization, facilitate follow-up activities, and create a seamless experience for both clients and team members.
About Stepbrothers Contracting Group Stepbrothers Contracting Group is a rapidly growing luxury remodeling and custom home construction company serving Palm Beach County and surrounding South Florida communities.
We Specialize In:Luxury Home Renovations
Whole-Home Remodels
Designer-Driven Interior Transformations
High-End Additions
Custom Homes
Design-Build Construction
Our Mission To deliver exceptional craftsmanship while creating a construction experience that clients genuinely enjoy through communication, accountability, professionalism, and attention to detail.
Why Join Stepbrothers? Stepbrothers Contracting Group is undergoing a major operational transformation focused on technology, communication, accountability, leadership development, and controlled growth. We are building systems, improving processes, strengthening our team, and creating a culture designed to support long-term success.
This is an opportunity to join a company where your contributions will directly impact our growth, efficiency, client satisfaction, and long-term success. We are looking for team members who want more than a job—we are looking for professionals who want to help shape the future of the organization.
What Makes This Opportunity Different?Growing luxury remodeling and custom home company
Opportunity to help shape the future of the business
Strong and supportive leadership team
Modern systems and technology
Significant Buildertrend adoption and process improvement initiatives
Clear opportunities for professional growth and advancement
Family-oriented culture built on teamwork and respect
Ability to make a meaningful impact every day
Opportunity to contribute to company-wide operational improvements
What You'll DoCommunication Management & CoordinationManage and organize company email communications
Monitor communication flow across projects and departments
Coordinate communication between clients, project teams, designers, architects, vendors, and trade partners
Track outstanding decisions and follow-up items
Ensure emails and inquiries receive timely responses
Support proposal and estimate follow-up activities
Help eliminate communication bottlenecks throughout the organization
Ensure important information is properly communicated and documented
This role serves as a central communication hub and plays a critical role in keeping projects moving forward efficiently.
Client Relations & ExperienceServe as a professional point of contact for clients
Coordinate client communications throughout project lifecycles
Assist with onboarding new clients
Support client meetings and follow-up activities
Coordinate client selections, approvals, and documentation
Help create a positive and organized client experience
Assist in resolving questions and concerns promptly
Proposal & Estimate Follow-UpTrack open proposals and estimates
Coordinate follow-up communications
Maintain proposal tracking systems
Ensure clients receive requested information promptly
Support sales and preconstruction activities
Assist ownership with lead and opportunity management
Consistent follow-up and communication are essential to supporting company growth.
Buildertrend & Documentation ManagementSupport company-wide Buildertrend utilization
Maintain project documentation
Upload and organize project information
Assist with client communications through Buildertrend
Track outstanding tasks and action items
Support project managers and superintendents with documentation needs
Ensure project records remain accurate and organized
Buildertrend serves as a cornerstone of our operational strategy, and this position will help drive adoption and consistency throughout the organization.
Internal Team CoordinationCoordinate communication between departments
Assist with scheduling meetings and follow-ups
Track action items and outstanding responsibilities
Support project handoffs and workflow management
Help ensure accountability across teams
Maintain organization across multiple active projects
One of the primary goals of this role is ensuring communication flows efficiently between departments and responsibilities remain clearly assigned.
Administrative & Organizational SupportMaintain organized records and documentation
Assist with project administration
Prepare reports and communication summaries
Coordinate calendars and appointments when needed
Support leadership with operational initiatives
Assist with process improvement efforts
What We're Looking ForRequired Qualifications3+ years of administrative, project coordination, client relations, or office management experience
Exceptional communication skills, both written and verbal
Strong organizational and time management abilities
Excellent attention to detail
Ability to manage multiple priorities simultaneously
Strong problem-solving skills
Professional and client-focused demeanor
Proficiency with Microsoft Office and cloud-based software platforms
Ability to learn and utilize Buildertrend effectively
Preferred QualificationsResidential construction experience
Remodeling or custom home industry experience
Buildertrend experience
Client service or hospitality background
Experience supporting project management teams
CRM, project management, or workflow software experience
Experience coordinating communication across multiple stakeholders
Our Core ValuesAccountabilityWe do what we say we will do and take ownership of results.
CommunicationWe believe clear, proactive communication drives successful projects and relationships.
OwnershipWe take initiative, solve problems, and act in the best interests of our clients and team.
ProfessionalismWe conduct ourselves with integrity, respect, and a commitment to excellence.
Continuous ImprovementWe are always looking for ways to improve ourselves, our systems, and our company.
CraftsmanshipWe take pride in delivering exceptional quality in everything we do.
What Success Looks LikeThe ideal candidate:
Keeps communication flowing efficiently
Ensures nothing falls through the cracks
Maintains exceptional organization
Follows up consistently and proactively
Supports clients with professionalism and care
Helps improve Buildertrend adoption and utilization
Maintains accurate documentation
Creates clarity among multiple stakeholders
Reduces workload and communication bottlenecks for leadership
Contributes to operational efficiency and company growth
Key Performance ExpectationsTimely response and routing of communications
Consistent follow-up on proposals and estimates
Accurate documentation and record management
High Buildertrend utilization and compliance
Client satisfaction and responsiveness
Outstanding action items tracked and resolved
Effective coordination between departments
Improved communication efficiency across the organization
Compensation & BenefitsCompensation Range$60,000 – $70,000+ annually based on experience, qualifications, and proven performance
Additional Benefits May IncludePerformance-Based Bonus Opportunities
Paid Time Off
Paid Holidays
Professional Development & Training
Career Advancement Opportunities
Leadership Development
Long-Term Growth Within a Rapidly Growing Organization
Ready to Make an Impact? If you are an organized, proactive professional who enjoys helping people, solving problems, improving communication, and creating exceptional client experiences, we encourage you to apply.
Join Stepbrothers Contracting Group and help us build exceptional projects, exceptional client experiences, and a stronger future for our team, clients, and company.
To Apply:
If you are interested in joining Stepbrothers Contracting Group, we invite you to begin our application process by completing the following steps:
Step 1: Complete the Employment Application
Click the link below to complete our online employment application and upload your current resume.
Apply Here
Please ensure your resume is attached and all requested information is completed before submitting.
Step 2: Complete the Virtual Interview
After submitting your application, please click the link below to complete our virtual interview process.
Virtual Interview: 25-30 Minutes
The virtual interview allows us to learn more about your background, communication style, experience, career goals, and interest in joining our team.
What Happens Next?
Once we have reviewed your application and virtual interview, qualified candidates will be contacted to schedule the next step in the hiring process, which may include:
An Initial Phone Interview
An In-Person Interview
A Personality & Skills Assessments
A Final Interview
We appreciate your interest in joining our team and look forward to learning more about you.
Recruiters: Please note that Stepbrothers Contracting Group is not accepting unsolicited resumes or inquiries from recruiters or staffing agencies for these positions. xhqgsiq We kindly request that recruiting agencies refrain from contacting us regarding these opportunities.
Worksite address
lake worth, FL, 33462, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.