About this opportunity
EP Wealth Advisors, LLC lists this Client Relationship Associate - Menlo Park, CA opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
EP Wealth Advisors (EPWA) is a wealth management advisory firm with over $49.1 billion as of June 30, 2026, serving predominately high net worth individuals. EPWA fosters an inclusive environment that offers opportunities for our associates to learn, grow and enhance their skills to take on new challenges to progress in their professional careers.
Summary
The Client Relationship Associate (CRA) will partner with our wealth advisory, financial planning, and internal support teams contributing to the satisfaction, retention and growth of client relationships. Our ideal candidate will have a demonstrated track record of delivering excellent client service, with exceptional organizational, communication, and problem-solving skills.
$24.03 - $33.65 an hour
Duties and Responsibilities
Lead and maintain existing client relationships as primary point of contact for inquiries related to account maintenance, cash management, distributions, and investment reporting
Collaborate with wealth advisor, financial planner, and internal departments (operations, investments, billing, etc.) to ensure client requests are executed within defined service level agreements
Research and resolve client issues leveraging internal support resources and/or escalating as appropriate to management
Manage client meeting scheduling, preparation and participate as needed in client meetings, events and seminars
Prepare client account paperwork including internal agreements, custodian forms, applications, and other client deliverables for processing
Coordinate new client onboarding activities including the collection of required documentation, partnering with internal operations teams on process execution, client portal setup, welcome calls and proactive communication with clients
Understand and adhere to outlined company policies and procedures to ensure client activities are handled with firm standards
Track and document client interactions, activities and meetings in CRM, ensuring notes are input in a timely and compliant manner
Develop and maintain trusted relationships with custodian partners, vendors, client professional contacts and service providers
Participate in team projects, business initiatives and engage in training and education opportunities as required
Office administrative duties as needed
Qualifications
Bachelor’s degree preferred, with a concentration in Business, Finance, Economics, or equivalent related experience.
Ideal candidates will have 1-3 year's experience working in investment advisory, asset management or a financial services company
Excellent communication skills with ability to develop and maintain strong relationships with clients, prospects and team members across the organization
Strong organization and attention to detail are essential with the ability to prioritize and multi-task effectively in a fast-paced environment
Proficiency in using Microsoft Office (Outlook, Word, Excel). Experience with Tamarac Advisor View, CRM, eMoney, and custodian websites (Schwab, Fidelity) is valuable
What We Offer
11 Paid Holidays + 2 floating holidays
3 Weeks PTO
Paid Volunteer Time
Paid Parental LeaveFlexible Work Schedule
Highly subsidized Health, Dental, and Vision Plans
401k Retirement Account with company match contributions
Free Mental Health services, Life Insurance, Long & Short-Term Disability Insurance
Flexible Spending Accounts and Health Savings Accounts
Employee Financial Education
Employee Educational Expense Reimbursement
Employee Charitable Donations
Employee Referral Incentives
Employee Team Building Activities
Employee Assistance Program
EPWA is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, creed, color, sex, gender, gender expression, gender identity, sexual orientation, age, religion, national origin, ancestry, mental disability, physical disability, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by law.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.