About this opportunity
Insight Global lists this Client Relationship Manager - Medical Billing opportunity in richmond, va, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Required Skills & Experience
-3+ years of people management experience within facilities, workplace services, or office services, hospitality
-Experience working in professional services and leading frontline teams
-Comfortable working within ticketing and work order systems, ideally Ivanti
-Strong facilities and office services knowledge with the ability to assess requests and determine priority
Job Description
Insight Global is looking for a Client Relations Manager, Facilities & Office Services to join a hospitality services client supporting a financial services account in Richmond, VA. This individual will oversee day-to-day facilities, office services, hospitality, mail, and workplace operations while leading a team of four and overseeing 2 small satellite offices. This is a fully onsite role requiring 5 days a week onsite.
Responsibilities
-Lead a 4-person team across facilities, hospitality, mail, and office services.
-Oversee daily workplace operations, service tickets, and facilities requests.
-Manage office moves, maintenance needs, and workplace projects.
-Ensure pantries, conference rooms, shared spaces, and supplies are maintained.
-Manage vendors, renewals, quotes, and service performance.
-Oversee daily facility rounds and tracking through workplace systems.
-Serve as the main escalation point for client and service issues.
-Support two satellite offices remotely.
-Coach the team, maintain morale, and drive accountability.
-Identify opportunities to improve workplace operations and service delivery.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.