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Management Science Associates, Inc.

Client Relationship Specialist

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

Responsibilities:

Run routine reports and conduct preliminary analysis of data

Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients. Become familiar with data analysis and the usage of the company’s analytical tools and capabilities.

Provide clients with standard reports and respond to requests for basic ad hoc reports. May conduct preliminary analysis of the data

Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building

Coordinate with internal business groups to resolve basic client problems, and improve levels of service to clients

Learn the systematic problem solving processes used in Client Service

Learn the use of company services

Required Skills:

Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience

Strong interpersonal skills

Effective time management skills

Intermediate MS Office skills including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer and MS Outlook calendar and email

Strong analytical and organization skills

Superior written and verbal communications skills, coupled with highly developed interpersonal skills.

High degree of flexibility, motivation and drive

Demonstrated problem solving skills

Ability to learn and develop business and data-analysis skills

Ability to interact effectively with clients, managers, and coworkers

Ability to perform multiple tasks in deadline-driven environment

Proactive and positive attitude with diplomacy; willingness to take responsibility

Must be a self-starter, flexible, and highly detail-oriented

Ability to collaborate effectively with personnel at all levels

Self-motivated for continued learning and growth

Must be able to work with team in a collaborative format and clearly communicate objectives in a team setting

Exceptional quality of work and attention to detail with a high degree of organizational ability

Build credibility with the client team by delivering consistently and meeting expectations

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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