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Jackson Hewitt Tax Service Inc.

Client Service Associate

mount sterling, OH

Check who can apply and the requirements below before continuing.

About this opportunity

Jackson Hewitt Tax Service Inc. lists this Client Service Associate opportunity in mount sterling, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Benefits

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills . If you enjoy building strong relationships with clients, then look no further!

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you!

Perks

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that works for you!

Free Identity Theft Protection through ID Watchdog from Equifax

Corporate discount program through Avibra

Earned Wage Access through ZayZoon

Discount and Rewards Marketplace through BenefitHub

Opportunities for advancement within the organization or as a tax pro

Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)

Free tax preparation training and PTIN registration

Free continuing tax education

Enrolled Agent materials and testing reimbursement

What You Need

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience preferred, but not required

Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact!

Compensation: $12.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

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Worksite address

mount sterling, OH, 43143, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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