waypointjobs

Jackson Hewitt - 1766

Client Service Associate

russell springs, KY

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Job description

Benefits:

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

Perks:

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that works for you!

Free Identity Theft Protection through ID Watchdog from Equifax

Corporate discount program through Avibra

Earned Wage Access through ZayZoon

Discount and Rewards Marketplace through BenefitHub

Opportunities for advancement within the organization or as a tax pro

Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)

Free tax preparation training and PTIN registration

Free continuing tax education

Enrolled Agent materials and testing reimbursement

What you need:

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience preferred, but not required

Willingness to learn and grow in a customer-focused role

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Worksite address

russell springs, KY, 42642, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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