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Job description
Client Service RepresentativeLocation: 9540 Cypress Lake Drive Fort Myers, FL 33919VCA Coral Animal Hospital is hiring Client Service Representatives to join our three-doctor practice in beautiful southwest Florida!Our hospital has been serving the Fort Myers community for over 50 years. We are AHAA accredited, Cat Friendly, and we believe in providing the best possible care to our patients. We are a small animal, avian and exotic practice with a large boarding kennel and groomer. We have a separate building for cat boarding and grooming.At VCA, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the clients and patients you serve.Access to the people and resources of a large veterinary communityOpportunities for growth and advancementOpportunities to give back through strong Shelter partnerships and VCA CharitiesMedical, dental & vision insuranceEmployer-paid disability insurance and life insurancePaid parental leavePaid vacation and sick time401(k)Tuition support and scholarships for programs like veterinary technology and moreFree wellness and self-care resourcesGenerous hospital discounts and product discountsWhat You'll DoAs the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. Duties include but are not limited to:Greeting visitors, answering telephones, and guiding clients and their pets to exam roomsScheduling and confirming appointmentsPlacing outbound calls for follow-ups and reaching out to prospective clientsPresenting and explaining fees, including processing paymentsRecommending, selecting, and obtaining products and services, including prescriptionsAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)Hospital maintenance and ensuring that facility is neat and clean at all times—both inside and outsideManaging medical records, charts, reports and correspondenceInterested in this opportunity? Apply!We look forward to hearing from you.
Worksite address
fort myers, FL, 33901, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.