About this opportunity
Superior Insurance Partners LLC lists this Client Service Representative - Personal Lines opportunity in lebanon junction, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Superior Insurance Partners is a rapidly growing insurance brokerage platform specializing in commercial lines, personal lines, and employee benefits solutions for businesses and individuals across the United States. Through strategic acquisitions and long-term partnerships with leading independent agencies, Superior has built a strong presence throughout the Midwest and Eastern U.S.
At the core of Superior’s approach is its mission: to improve the lives of its Agency Partners by supporting their personal, professional, and financial goals. Rather than applying a one-size-fits-all model, Superior develops customized growth strategies tailored to each partner agency’s unique vision and objectives. Agency partners gain access to a robust shared-services platform that includes accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise — allowing local agencies to maintain their entrepreneurial culture while benefiting from the scale, resources, and best practices of a larger organization. Long-term economic alignment ensures partners remain invested in the collective success and growth of the platform.
Superior Insurance Partners is backed by Tyree & DAngelo Partners (“TDP”), a leading Chicago-based private equity firm focused on investing in and partnering with lower middle-market businesses. TDP companies have completed over 1,000 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.
We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide.
How will you affect the business?
Effectively manage high volume of incoming calls
Identify and assess client needs to achieve satisfaction
Quoting, endorsements, certificates and contribute to the renewal process
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution
Keep records of customer interactions, process customer accounts and file documents
What skills will make me successful in this role?
Ability and desire to provide results
Develop professional relationships with your internal and external partners
Effective communication
Utilize your resilient and adaptable mindset in the face of shifting priorities
Eagerness to collaborate with all teams and employees.
Requirements:
Minimum of 2 years of client service experience working insurance
Property and Casualty Insurance License
Experience with Applied EPIC or AMS360 a plus
Proficiency in Microsoft Office
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.