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Clinical Laboratories of Hawaii, LLP

Client Service Send out Tech Representative

aiea, HI

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Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions

Location: Aiea Heights, Honolulu, Hi

Status: Full-Time

Days/Hours: TBD

Base hourly pay rate: $24.76 - $27.24

In this role, you will:

Provide immediate responses to client and customer questions

Perform laboratory assistant duties including specimen processing, add-ons, and send-outs

Investigate and resolve client issues, discrepancies, and report concerns

Notify clients of STATs and critical values in accordance with guidelines

Track and monitor send-out tests, escalating issues when necessary

Collaborate with laboratory staff to ensure timely service and accurate results

Maintain confidentiality, compliance, and professional communication at all times

All you need is:

High School Diploma or equivalent (college degree preferred)

Strong problem-solving and decision-making skills

Computer proficiency with the ability to learn new software quickly

Excellent organizational, interpersonal, and communication skills

Bonus points if you’ve got:

Laboratory Assistant (LAS or LA) experience

Previous customer service experience

1–2 years working in a clinical laboratory environment

We’ll give you:

Appreciation for your work

A feeling of satisfaction that you’ve helped people

Opportunities to grow in your profession

Free lab services for you and your dependents

Work-life balance, including Paid Time Off and Paid Holidays

Competitive benefits including medical, dental, and vision insurance

Help saving for retirement with a 401(k) plus a company match

A sense of belonging — we’re a community!

We also want you to know:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Scheduled Weekly Hours:

40 Work Shift:

Job Category:

Laboratory Operations Company:

Clinical Laboratories of Hawaii, LLP Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Worksite address

aiea, HI, 96701, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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