About this opportunity
Csbbankonline lists this Client Service Specialist opportunity in auburn, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Look no further!
At Community State Bank, we value employees for their individual uniqueness, as we know that each staff member has something wonderful to add to our company. Our teams work well together because we all embrace our core values of integrity, communication, respect, encouragement, accountability, trust, and equality. We provide exceptional service to our clients as well as a rich and rewarding environment for our staff.
CSB offers a comprehensive benefits package for full-time employees that includes:
Competitive wages
Medical, dental, and vision plans
Company-paid Health Savings Account contributions
Paid parental leave
Paid holidays, vacation, and sick time
Company-paid life, AD&D, and Long-Term Disability insurance
Retirement plan including 401(k) with company match and ESOP with immediate vesting
Voluntary life, accident, and Short-Term Disability insurance
And more!
CSB offers a comprehensive benefits package for full-time employees that includes:
Competitive wages
Medical, dental, and vision plans
Company-paid Health Savings Account contributions
Paid parental leave
Paid holidays, vacation, and sick time
Tuition reimbursement
Company-paid life, AD&D, and Long-Term Disability insurance
Retirement plan including 401(k) with company match and ESOP with immediate vesting
Childcare assistance
Voluntary life, accident, and Short-Term Disability insurance
Professional development opportunities
And more!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Position: Client Service Specialist
Location: Auburn, IN
Remote Status: On-Site
Job Id: 227
# of Openings: 1
Community State Bank is seeking a Full-Time Client Service Specialist (approx. 36-40 hours per week) to join our dynamic Retail Banking team at our Auburn, Indiana location. Candidates must have availability to work Monday through Friday from 8am to 5:30pm and Saturdays from 8am to 12:30pm (Saturdays are generally on a rotation). Prior retail banking experience is strongly preferred . Starting pay for this position is $17.00 per hour with training provided to advance within the role/department.
Job Title:
Client Service Specialist
Reports To:
Client Service Manager
Supervises:
None
Division:
Retail
FLSA Classification:
Non-Exempt
Pay Rate:
Hourly
Position Purpose:
The Client Service Specialist (CSS) position is a front-line (teller) position. The CSS position will be responsible for providing exceptional client service while handling front-line banking transactions and inquiries, as well as offering products and services to clients to fulfill their financial needs.
Job Requirements
Education: A high school diploma or equivalent required.
Experience: A minimum of 1-2 (one to two) years of Retail banking experience is strongly preferred.
Skills: Professional verbal and written communication skills; ability to type at least 40 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language; ability to travel occasionally between Bank locations as needed.
CSB Cultural Expectations
Commit to learning, integrating, and modeling CSB’s ‘I CREATE’ core values: Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality
Align to bank-wide vision, mission, and business objectives
Commit to continuous personal and professional growth in the areas of teamwork, client service, and job specific competencies
General Job Duties
Practice an exceptional standard of client service/hospitality
Maintain a “client first” approach for both external and internal customers
Create an observably positive experience for clients
Work with teammates to create a collaborative environment in serving the customer
Support and celebrate teammates’ growth
Adhere to schedule (timeliness)
Maintain a positive attitude of helping other team members, inside and outside of the branch with consideration of the ever-changing landscape of staffing, training, and process improvement
Be willing to ask questions in order to balance the risk to the bank and meeting customer needs
Exhibit a strong commitment to accuracy and attention to detail in transactions, cash drawer management, confidentiality, and client account maintenance
Demonstrate the strong communication skills and practices necessary for interactions with customers, the Client Service Manager, the Branch Manager, and colleagues
Exhibit a willingness to ask for help when necessary and offer it when needed
Accurately and efficiently perform all basic client service transactions, including deposits, withdrawals, payments, cashier’s checks, money orders, check cashing, etc.
Adhere to signing and transaction authority limits, branch security requirements, cash handling security procedures, and dual control procedures
Learn signs of fraud and watch for fraudulent cash and transaction activity in order to protect the bank and clients
Know and comply with all applicable banking regulations and related procedures, including Reg CC, Reg B, Reg P, Bank Secrecy Act, etc.
Physical Demands
Frequent sedentary work that primarily involves sitting/standing for extended periods
Frequent repetitive motions that include the hands and/or fingers
Constant reaching with hands and arms
Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone
Constant written and verbal communication with others to exchange information
Constant state of awake and alertness
Occasional stooping, kneeling, or crouching
Frequently speaking and listening to coworkers and clients both in person and on the phone
Constant in-person attendance at job site
Occasional travel to a branch or client location
Occasional lifting of up to 30 pounds
Occasional exposure to adverse weather conditions
Constant exposure to moderate office noise levels in a group setting
Community State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Worksite address
auburn, IN, 46706, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.