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Client Services Account Director, Shopper Marketing

chicago, IL

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Job description

Act as a strategic partner to new and existing clients by identifying growth opportunities and demonstrating Mosaic's capabilities

Build and strengthen relationships across client marketing, sales, and corporate teams

Lead discovery efforts and market research initiatives to uncover client needs and develop recommendations

Define project goals, scope, expectations, timelines, budgets, and associated costs with clients

Ensure programs and promotional initiatives comply with legal, regulatory, and compliance requirements

Contribute strategic thinking and creative ideas during brainstorming sessions

Establish project plans, define responsibilities, and maintain project status updates

Oversee development, design, and production of promotional materials

Monitor campaign execution from start to finish

Manage and coordinate external partners and vendors, including creative agencies, printers, sampling companies, and promotional suppliers

Lead project recap discussions and communicate campaign results, learnings, and recommendations

Recommend and execute media, retail, and shopper marketing strategies to maximize engagement and drive business performance

Requirements

Bachelor’s degree in advertising, marketing, or related field

Eight years agency experience in Shopper Marketing / retail and/ or consumer packaged goods preferred

Proven experience in client service, business development and overall program management experience (concept, implementation, and execution with excellence)

Experience with Target, Albertsons, or Costco is a plus

Self-motivated; self starter; strong leadership and management ability

Strong presentation skills, speaking ability and interpersonal skills

Thorough understanding of shopper strategy, creative development, activation planning, brand management, vendor management, post promotional analysis, and financial ramifications

Understanding of broker, manufacturer, retailer, and marketing agency roles and functions

Ability to prioritize multiple demands and influence associates for results

Proven analytical ability with strong attention to detail

Proficiency with computers and in-depth knowledge of Microsoft suite products, especially PowerPoint, Excel, and Word

Working knowledge of Adobe Acrobat, scanning, Photo Shop, etc.

Experience working with Salesforce preferred

Core Competencies

Demonstrates expertise in Shopper Marketing, Client Service, and Program Management, with a strong focus on strategic planning, campaign execution, and compliance. Proficient in managing relationships with clients and external partners to drive business performance and engagement.

Highest-signal resume keywords

Shopper Marketing Expertise

Client Service Experience

Program Management

Strong Presentation Skills

Vendor Management

Hard Skills

Program Management

Shopper Strategy

Creative Development

Activation Planning

Brand Management

Post Promotional Analysis

Analytical Ability

Attention to Detail

Soft Skills

Leadership Ability

Interpersonal Skills

Self-Motivated

Strong Communication Skills

Industry Keywords

Consumer Packaged Goods

Retail Marketing

Market Research

Compliance Requirements

Promotional Materials

Tools & Technologies

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Adobe Acrobat

Photo Shop

Salesforce

#J-18808-Ljbffr

Worksite address

chicago, IL, 60290, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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