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JCW Group

Client Services Associate

westchester county, NY

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About this opportunity

JCW Group lists this Client Services Associate opportunity in westchester county, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

A wealth management firm is seeking a Client Service and Operations Associate to support client service, account administration, and daily operating workflows. You will work closely with the leadership team and be responsible for accurate, timely support across the practice.

Responsibilities

Account administration: Process new account openings, incoming transfers, cashiering requests, wires, journals, checks, EFTs, RMDs, and 529 plan distributions.

Client service support: Monitor incoming communications and handle required follow-up, including capital calls, custodian alerts, tax payments, RMDs, and securities gifting.

Operational coverage: Back up other client service and operations associates and assist with time-sensitive requests.

Project and compliance support: Support audits, document requests, and ad hoc operational projects.

Document management: Maintain electronic files, client records, PDFs, and Word documents according to firm standards.

Systems and Tools

Microsoft Excel, Word, and Outlook

Salesforce (contact management, notes, tasks)

BOX (document filing and archiving)

Adobe

Requirements

BA/BS degree

4+ years of experience at a wealth management firm

FINRA SIE, Series 7, and Series 66 licenses

Strong analytical skills and attention to detail

Ability to prioritize, meet deadlines, and work under pressure

Strong written and verbal client communication skills

Ability to manage multiple objectives independently

Proficiency in Microsoft Office and Adobe

Preferred

Experience with Fidelity Wealthscape, Morningstar Direct, and FactSet

Who can apply

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