Job description
About the Company
Our client is a well-established Australian accounting and advisory firm providing bookkeeping, payroll, taxation, compliance, and business support services to a diverse portfolio of clients across Australia. The firm is recognized for its strong client relationships, operational efficiency, and collaborative work culture focused on delivering high-quality professional services.
Job Overview
The Client Services Coordinator is an administrative and client service-focused role responsible for supporting the firm's day-to-day operations through effective coordination of client communication, workflow administration, and document management.
This role acts as a key liaison between clients and internal teams, ensuring accurate information gathering, timely job coordination, and smooth operational processes across the business. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple administrative and client service tasks in a fast-paced professional environment.
Key Responsibilities
Act as a central point of contact for client communication and administrative coordination
Coordinate client onboarding and maintain accurate client records and documentation
Manage workflow tracking and monitor job progress across internal teams
Prepare engagement letters, compliance documentation, and administrative forms
Follow up with clients regarding outstanding information, approvals, and documentation
Support Senior Client Managers with administrative and coordination tasks
Maintain organized digital filing systems and document management processes
Assist with scheduling, task allocation, and workflow reporting
Coordinate internal communications between bookkeeping, accounting, and client service teams
Ensure timely completion and submission of required compliance and operational documents
Assist in maintaining process consistency and improving administrative workflows
Support general office administration and operational activities as required
Liaise professionally with Australian clients and stakeholders via email and virtual communication channels
Requirements
3+ years of experience in administration, client coordination, or client service roles
Previous experience within an accounting firm, professional services environment, or Australian business operations is highly preferred
Strong organizational and multitasking skills
Excellent verbal and written English communication skills
Strong attention to detail and ability to manage deadlines effectively
Experience handling client documentation and workflow coordination
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, SharePoint)
Experience using practice management or workflow management systems is an advantage
Ability to work independently while collaborating effectively with teams
Professional, proactive, and customer-service-oriented attitude
What's on Offer
Opportunity to work with a growing Australian accounting and advisory firm
Exposure to Australian professional services operations and client management
Supportive and collaborative work environment
Career development opportunities within a professional services setting
Competitive remuneration package based on experience
Interested candidates may send their CV to
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.