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Job description
Volunteer Client Services Representative (Part-Time, On-Site | Hazlet, NJ)
Organization: Turner Syndrome Foundation
Location: Hazlet, New Jersey (On-site only)
Schedule: Ongoing / Permanent, Part-Time Volunteer
Category: Health Services, Social Work, Counseling, Nonprofit Support, Client Services
Make a Direct Impact in Patient Support and Advocacy
Turner syndrome affects 1 in every 2,000 females and is the second most common genetic condition in women. Individuals diagnosed with Turner syndrome require lifelong, specialized care and access to trusted resources.
The Turner Syndrome Foundation is seeking dedicated volunteers to join our Client Services Team , supporting patients and caregivers through personalized communication, resource navigation, and compassionate guidance.
This role is ideal for individuals pursuing or experienced in social work, counseling, psychology, healthcare, or nonprofit services who want meaningful, hands-on experience in client support.
Position Summary
As a Client Services Representative , you will provide direct support to individuals and families navigating Turner syndrome. You will communicate with clients, manage cases, and connect them to relevant medical, educational, and community resources.
This is an on-site volunteer opportunity in Hazlet, NJ . Client interactions are conducted virtually (phone, email, web), but volunteers work from the office.
Core Responsibilities
Provide client support via phone, email, and written correspondence
Manage client cases, including documentation and follow-up
Maintain detailed case notes and records
Research and share resources related to Turner syndrome care and support
Listen actively and respond with empathy and professionalism
Assist clients in navigating healthcare, education, and support systems
Collaborate with staff to ensure high-quality service delivery
Track tasks, schedule follow-ups, and ensure continuity of care
Preferred Qualifications
Background or interest in social work, counseling, psychology, healthcare, or human services
Experience in client support, case management, or nonprofit services (preferred but not required)
Strong interest in patient advocacy and health education
Key Skills:
Excellent verbal and written communication
Empathy and active listening
Organization and attention to detail
Problem-solving and critical thinking
Professionalism and reliability
Positive and compassionate approach to service
Why This Role Matters
Your support helps individuals and families:
Access critical health and support resources
Build confidence in self-advocacy
Navigate complex medical and life transitions
Improve long-term health outcomes
Even when solutions are limited, human connection and informed guidance make a lasting difference —both for clients and for the advancement of Turner Syndrome Foundation programs.
Important Details
Location: Hazlet, NJ (on-site required)
Work Type: Volunteer (Permanent / Ongoing, Part-Time)
Environment: Office-based, client-facing (virtually)
Training & Supervision: Provided
Apply Now
Worksite address
hazlet, NJ, 07730, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.