About this opportunity
Henderson Animal Care Hospital lists this Client Services opportunity in henderson, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join Our Team as a Client Services Representative! Are you passionate about providing exceptional customer service and making a difference in the lives of pets of all shapes and sizes, and their owners? Henderson Animal Care Hospital is seeking a dedicated Client Services Representative to join our team in Henderson, TX. As a two and a half doctor practice, we pride ourselves on offering exceptional care to a variety of animals, from small pets to large animals, including exotics. Join us in our mission to provide compassionate care and support to our clients and their beloved pets.
Daily Responsibilities:
Manage inbound calls and provide excellent customer service
Work closely with the technician team to provide seamless flow of patients through the hospital
Process payments and manage invoicing
Schedule appointments and manage onboarding processes
Assist with account management
Call clients for updates and to give further instruction/information
Schedule appointments according to protocol
Confidently discuss vaccine protocols and preventative recommendations with clients
Contribute to the growth and well-being of the hospital and it's team
Must be able to multi-task. This is non-negotiable.
Required Skills:
Experience answering phones in a professional environment
Strong communication and problem-solving skills
Knowledge of medical terminology and business correspondence
Experience in scheduling appointments and managing inbound/outbound calls
Personable and professional personality that makes clients feel welcome and re-assured.
Nice to Have Skills:
Knowledge of the veterinary environment and terminology
Knowledge of veterinary software
Fluent computer skills
Salary and Benefits:
Salary based on experience, but could range from $14-$18 per hour
401(k) plan
Vacation leave, sick leave, and holiday pay
Four-day work week and paid time off
Discount on pet procedures
Company Information:
Henderson Animal Care Hospital is a fast-paced, two and a half doctor practice that provides exceptional care to small animals, small exotics, large exotics, and food animals, small ruminants, and all hoof stock. We utilize state-of-the-art monitoring equipment, radiography, ultrasound, dental equipment, dental x-ray, and a full in-house laboratory to provide the absolute best care to our patients.
Employment Type: Full Time
Salary: $14 - $18 Hourly
Bonus/Commission: No
Worksite address
henderson, TX, 75652, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.