About this opportunity
Anderson Merchandisers lists this Client Services Manager II opportunity in plano, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Services Manager IIThe Client Services Manager II role encompasses the preservation and expansion of our current client base, fostering stronger client connections, and facilitating the acquisition of new clients. They will play a pivotal role in enlightening clients about the extensive capabilities of our products and serving as a bridge between the client and our internal Client Services team. Additionally, the chosen candidate will take charge of cross-departmental collaboration to enhance customer support initiatives and elevate overall customer satisfaction. This position involves managing a portfolio of small to medium accounts, typically exceeding eight million in account volume (non-compensation metric). The Client Services Manager II reports directly to the Director of Client Services.What would you do in this role?Essential FunctionsDevelops open and effective channels of communication with each client that can be employed by other departments as wellCoordinates internal projects and determines the best utilization of resources to increase execution and customer satisfactionEncourages revenue growth by inspiring clients to purchase additional servicesBecomes the reliable point of contact for each customer that is required to establish a strong business relationshipProvides regular updates to clients on the progress of projects and programs that directly affect each clientAttends/holds business reviews to assess opportunities for salesDevelops/maintains strong internal relationships to maximize field executionReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Required Education and Experience3-5 years experience in account management experience3+ years experience in a management position preferredProven ability to utilize the DASH platform requiredMust demonstrate the ability to meet deadlinesStrong communication skills requiredOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.IND-123
Worksite address
plano, TX, 75023, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.