About this opportunity
All Ways Caring HomeCare lists this Client Services Manager opportunity in lewiston, Idaho. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Service ManagerThe Client Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivated professional with prior scheduling and management or supervisory experience. An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency. A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships. An experienced communicator and problem solver who is well-organized.Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to:Oversee quality care and overall client satisfactionSupervise and provide guidance to the Caregivers who provide direct care to the clients servedManage employee scheduling, identify problem situations, and implement proactive solutionsMaintain strong and positive relationships with referral partners, payor sources, and clientsEnsure proper documentation and record-keepingConduct periodic home visits and safety checksWhat you will need:Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)Accountable, reliable, and ability to work independently with good judgementValid driver's license and auto insuranceEffective verbal and written communicationExcellent customer service skillsSalary Range: USD $26.00 / Hour
Worksite address
lewiston, ID, 83501, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.