About this opportunity
All Ways Caring HomeCare lists this Client Services Manager opportunity in oak harbor, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Service ManagerThe Client Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivated professional with prior scheduling and management or supervisory experience. An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency. A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships. An experienced communicator and problem solver who is well-organized.Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to:Oversee quality care and overall client satisfactionSupervise and provide guidance to the Caregivers who provide direct care to the clients servedManage employee scheduling, identify problem situations, and implement proactive solutionsMaintain strong and positive relationships with referral partners, payor sources, and clientsEnsure proper documentation and record-keepingConduct periodic home visits and safety checksAssociate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements). Accountable, reliable, and ability to work independently with good judgement. Valid driver's license and auto insurance. Effective verbal and written communication. Excellent customer service skills.All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs.At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:Great company cultureCompetitive pay with daily pay options availableTuition reimbursement and campus partnershipsBenefits, Supplemental Plans, EAP, and 401K participationCareer growth and development opportunitiesSalary Range USD $24.00 - $26.00 / Hour
Worksite address
oak harbor, WA, 98277, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.