Job description
Category: Other
Location:
Please note: We are not actively hiring for this position at the moment, but we are accepting applications for future openings.
This is position responsible for building and maintaining client relationships with My Amazon Guy. We want you to establish relationships, keep clients happy and fix their problems. Be a customer advocate. This can entail joining calls with clients, retaining existing clients, determining burn rates and appropriate workloads, providing monthly reports on client performance, handling client escalations and complaints. All while involving appropriate departments. You could be sending client gifts, and more.
About My Amazon Guy
My Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.
Key Responsibilities
Handles retention tickets
Manages retention contracts
Assist with pricing agreements and ensure the Client PM team archives clients properly
Requirements
You should be independent, comfortable with leadership, and know-how to build a process.
Strong organizational skills: You should be comfortable problem solving, managing projects, time management, calendar management and detail oriented
Excellent interpersonal skills: You should be comfortable taking responsibility for client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon
Technical Requirements
A computer with dual monitor setup is required
Computer with at least 8GB of RAM
Must have at least 25 MBPS internet speed
Camera with at least 1080p resolution
Benefits
40 hours a week, 8 hours a day
Competitive salary base
Permanent work-from-home setup
Unlimited FREE access to MAG School courses and SOP Library
Work schedule is in Eastern Standard Time (EST), Monday-Friday only
Opportunities for professional development and career advancement
Details
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.