About this opportunity
Oracle lists this Client Success Specialist opportunity in denver, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
hackajob is collaborating with Oracle to connect them with exceptional professionals for this role.
Description
The Oracle Health Client Success and Renewals organization is responsible for customer longevity, retention, and incremental revenue growth and is hiring for a Client Success Specialist (CSS). The CSS will be responsible for maximum adoption of Oracle services and solutions and identifying/driving product usage, growth, and customer happiness.
*Please note, this is a hybrid/in-office role. We are looking for candidates who will be present in our Denver, CO office 5 days a week for their first 6 months and Tuesday through Thursday thereafter.
Maximize Oracle Health's revenue by ensuring efficient and seamless renewals, while enhancing client satisfaction. Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and identify opportunities for new growth. Anticipate challenges early, create strategic action plans, and position Oracle Health as the customer's long-term partner of choice.
As a Client Success Specialist, you will play a crucial role in growing Oracle Health's recurring SaaS revenue by finding win-win outcomes. Your primary focus will be on achieving high contract renewal rates, minimizing churn and risk of down sell, and maximizing revenue through upselling opportunities. You will accomplish this by fostering trusted client relationships, accurately quoting, and securing renewals in advance, and proactively addressing challenges before they affect client retention risk. This role involves a commitment to accountability, problem-solving, and delivering results that safeguard and grow the business.
Responsibilities
Responsibilities:
We are looking for a skilled team member who has a proven track record of effectively and directly driving growth and revenue from a sales/inside sales/renewals territory.
The CSS will be responsible for covering their Client territory and achieving quarterly targets in terms of renewal rates to grow revenues and minimize cancellations. They will also be responsible for developing their territory and working to improve results through greater efficiency and productivity.
The ideal candidate will be energized with building a forward-thinking Customer Success future within Oracle Health and have deep knowledge in customer success, renewals, inside sales,
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.