waypointjobs

Jackson Hewitt - AHC

Client Support Associate

town of vestal, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Jackson Hewitt - AHC lists this Client Support Associate opportunity in town of vestal, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Benefits:

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need:

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience is preferred, but not required

Willingness to learn and grow in a customer-focused role

Additional Perks:

Full-time and part-time positions are available

Flexible Schedule Options – Work that works for you!

Work Lotto (Win money for logged shifts)

Low-cost benefits (healthcare, dental & vision)

Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN registration reimbursement

Referral bonus opportunities are available for referring qualified candidates

Free continuing tax education

Opportunities for advancement within the organization

Employee referral program

Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)

401k with Company Match (eligible to participate after working the first 1,000 hours)

Earned Wage Access – access a portion of your earned wages before payday when you need it

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Who can apply

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