About this opportunity
Wintrust Financial lists this Client Support Professional opportunity in mokena, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Wintrust Financial CorporationWintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol "WTFC."Why join us?An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years)Competitive pay and discretionary or incentive bonus eligibleComprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a fewFamily-friendly work hoursWith 175+ community bank locations, we offer opportunities to grow and develop in your careerPromote from within cultureWhy join this team?We have a culture that encourages an entrepreneurial spiritWe offer multiple opportunities for development and upward mobilityWhat You'll Do:The Client Service Professional provides high touch support to commercial clients, ensuring exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.Provide administrative support for a team of Lenders with standard portfolios within a specific marketProcess daily customer requests via phone and/or system such as account opening, balance inquiries, wire processing, advances, transfers, payoffs and pay downs on loansTroubleshoot and investigate customer issues and onboard new clientsSupport Relationship Managers by answering calls, preparing loan packages, data entry, tracking vendor invoices and gathering information to resolve issues or complete projectsEnsure all regulatory and compliance requirements are metQualifications:Minimum 3-5 years' banking experience with strong knowledge of account opening, commercial loan servicing a plusExceptional customer service skillsStrong verbal and written communication skillsHigh level of organization and time-management with keen attention to detail and the ability to respond quickly to changes in priorities and tasksProficient in MS Office including Excel and Word; familiarity with FIS, Salesforce, and/or ACBS a plusKnowledge and understanding of various loan documents, banking processing standards, best practices, and audit control proceduresBenefits:Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet InsuranceCompensation:The estimated hourly salary range for this role is $24.04 - $31.25 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills, and experience.From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Worksite address
mokena, IL, 60448, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.