About this opportunity
GROWMARK, Inc. lists this Client Support Rep opportunity in gibson city, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The FS brand represents a standard of excellence for agricultural and energy-related products. Its the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.
We offer a strong benefits package, featuring a defined benefit pension plan and 401k plan, as well as paid time off (PTO) for all full-time employees, and support for continuing education. Heritage FS provides a full range of farm supplies and services, including agronomy, seed, fertilizer, fuel, financing, marketing advice and products. We’re a company with deep roots throughout our territory and we work to honor those communities through our high standards of business and by supporting numerous local events and projects. Our customers are our neighbors, and we don’t take that lightly. We know we are stronger by hiring resourceful and considerate members of our communities.
Customer Service Representative
Provides customer service and administrative assistance to location manager and other personnel.
Meets and greets customers and visitors.
Compiles data and prepares invoices by gathering purchase orders, sales tickets, delivery tickets and load-out documents for billings using computer-based programs and software.
Posts billing transactions to accounting records and ensures accurate and consistent billing methods.
Maintains and reconciles inventory by reviewing shipping documents and bill of ladings to verify product received/returned and transferred in/out and enters product movement.
Coordinates physical counts of inventory, reconciles inventory variances, and posts inventory transactions.
Receives and records paid on accounts and prepares and balances daily deposits to sales report. Ensures daily credit of deposit to companys bank account.
Ensures purchase orders and bills are transmitted to main office.
Maintain files of certification on part time/full time help.
Answers phone and communicates with appropriate personnel to resolve customer inquiries in a timely manner.
Occasionally may be asked to drive and run local errands.
Normally requires a high school diploma or equivalent and 1-2 years of related work experience.
Proven team building skills and the ability to work independently and in a team-oriented environment.
Proven professional communication, customer service, persuasion, and presentation skills.
Proven computer skills and the ability to use the computer to enhance employee productivity is a must.
Demonstrated core competencies including business knowledge, communication, customer focus, decision making, collaboration and skill development.
Ability and willingness to participate in required training.
We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether youre starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.
We are an equal opportunity/Disabled/Protected Veteran Employer. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.