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Job description
Job Title: Remote Client Support Specialist
Hourly Pay: $20 - $24/hour
Summary
We are seeking a dedicated Client Support Specialist to join our remote team. In this role, you’ll be the first point of contact for clients, helping to resolve issues, answer questions, and ensure a seamless experience. If you're a problem-solver with strong communication skills and a passion for client success, this is a great opportunity to grow your career in customer support.
Key Responsibilities
Respond to client inquiries via phone, email, and live chat
Deliver timely and accurate support with a client-first approach
Troubleshoot technical or service-related issues and guide clients to resolution
Accurately document client interactions and track ongoing cases
Assist with account management tasks such as updates, service requests, and order processing
Collaborate with internal teams to resolve complex or escalated client needs
Qualifications
Strong communication skills with the ability to explain complex issues in a clear, concise manner
Prior experience in client support, customer service, or help desk roles
Proficiency with CRM systems and support platforms
Self-motivated and organized, capable of working independently in a remote setting
Reliable high-speed internet and a quiet home workspace
Benefits
100% remote work with flexible scheduling
Competitive hourly pay: $20 - $24
Paid training and ongoing professional development
Flexible hours, including evening and weekend options
Supportive and team-oriented company cultureOpportunities for advancement within the support team
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Worksite address
chula vista, CA, 91911, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.