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OTBE INC

Client Support Technician/Cybersecurity Liaison

eglin air force base, FL

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Job description

Job Description

Job Description

Responsibilities include but are not limited to:

· Install and configure end-user workstation hardware, software, and peripherals.

· Troubleshoot user issues with, and/or provide technical assistance and product support / setup for, operating system and/or common application functionality (e.g., customer issues with Microsoft Office product use, email set-up, browser functionality, printer set-up, and network drive mapping to name a few).

· Install patches and/or modify client system configurations to protect against identified vulnerabilities (e.g., applying security technical implementation guide (STIG) and/or commercial vendor security updates / patches).

· Install and maintain peripheral equipment such as printers, modems, and scanners.

· Ensure limited user access and access permissions on computer systems are imposed and maintained.

· Facilitate and coordinate user

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