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Job description
Who We Are
UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.
As Orange County's only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region's only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.
Your Role on the Team
Position Summary: Under the supervision of the Assistant Director, the Quality Review/EPIC Training Coordinator serves as a resource to staff in handling and troubleshooting difficult accounts, monitoring workflow, monitoring productivity and identifying underlying AR issues. Makes recommendations for resolving issues in all areas of billing/collections for Physicians Billing Financial Services and serves as a department-wide training resource. Required to have successfully completed the EPIC Certification Training program. Incumbent is responsible for ensuring that quality standards are set and maintained throughout the various units. Develops and implements training programs for all staff performing billing, follow-up and denial activities based on the department's needs and usage.
What It Takes to be Successful
Required Qualifications:
Strong leadership and interpersonal skills
Proficient in Commercial, Medicare and Medi-Cal billing and claims processing with sound knowledge of respective rules, regulations and compliance guidelines
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Minimum 3 years' experience in medical billing and/or clinical customer service and handling patient account issues
Knowledge of basic software programs, such as Excel, Word and Access
Knowledge of CPT, HCPCS and ICD-10 coding, authorization requirements and related documentation
Excellent written and verbal communication skills in English
EPIC Certification in Resolute Professional Billing Principal Trainer
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Ability to analyze and resolve complex problems
Ability and experience with database development, spreadsheets, to implement effective and efficient internal programs and processes.
3 years' experience in an acute Professional based billing and collections department
Preferred Qualifications:
Knowledge of University and Medical Center organizations, policies, procedures and forms
2 years' experience as a lead and/or project management
Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
Background Check and Live Scan
Employment Misconduct*
Legal Right to Work in the United States
Vaccination Policies
Smoking and Tobacco Policy
Drug Free Environment
*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
California Child Abuse and Neglect Reporting Act
E-Verify
Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page:
Closing Statement:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at or at , Monday - Friday from 8:30 a.m. - 5:00 p.m.
Consideration for Work Authorization Sponsorship
Must be able to provide proof of work authorization
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.