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Job description
Clinic AssistantOsceola Medical Center is committed to implementing behavior standards as a foundation for how we hire, develop, and retain our team members. By intentionally selecting candidates whose values and behaviors align with these standards, we ensure that our mission is lived out every day, creating an environment where patients feel valued, respected, and confident that OMC is the place for all their healthcare needs.Tentative Schedule:Monday 7:45am-5pmTuesday 10am-7pmWednesday: OFFThursday 7:45am-5pmFriday 7:45am-5pmJob SummaryThe Clinic Assistant will support clinic staff with a variety of clinical and administrative responsibilities. Clinical duties will include providing direct patient care, rooming patients, obtaining vital signs, reviewing patient charts in the EMR system, assisting with minor procedures, administering immunizations, and preparing charts for upcoming appointments. The Clinic Assistant will also assist with inbox management, including contacting patients with test results, reviewing and responding to patient messages, and completing patient forms as needed.The primary role will be to provide coverage for staff absences, including sick calls and vacations. During periods of downtime, the Clinic Assistant will assist with administrative responsibilities, such as InBasket management and other tasks that support the overall workflow of the clinic. This role will require to work between Osceola and Scandia clinics as needed. Main campus will be Osceola.QualificationsBLS certification, Clinical experience preferredREQUIRED --- Certified Medical Assistant (CMA), RMA, CCMA, EMT or Licensed Practical Nurse (LPN)Minnesota and Wisconsin Licenses requiredHigh school diplomaGraduate from an accredited medical assistant program, practical nursing degree program, EMT certification, CNA certification.Responsibilities Include:Perform pre-visit planning/prepping for patient visitsAssist clinicians with administering patient carePrepare patients for clinicians' examination, obtaining vital signs and other physical measurements, recording accurately in the electronic medical record (EMR) systemEducating patients and families as deemed necessaryTracks orders, test results, and phone messages for each clinician to appropriate sites both incoming and outgoingDocuments all interactions with patients and clinicians when medical direction is givenOversees equipment inventory for each clinicianAssist clinician during procedures and processing specimens to labClean and sanitize clinic instruments per clinic protocolAdminister and document medications and immunizations per clinic protocolsMaintain clean and organized work areas, exam rooms, and treatment roomsAssist in medication refills as needed per protocolAssist in prior authorization for medications and medical equipment as neededAdhere to clinic and departmental procedures and protocolsAdhere to HIPAA compliancePerform additional duties as assignedSpecialty specific:Facilitates as a liaison with Specialist's main siteSets up surgery orders for Specialists doing surgery at OMC and coordinates with other facilities when neededScribing as needed per specialtyTonopen and dilated eye examAllergy injections and immunotherapy testing.Responsibilities will differ according to the assistant's certifications/licenses.Knowledge, Skills, and Abilities:Demonstrates positive verbal communication and listening skills with internal and external customersAbility to work independently with minimal instructionKnowledge of medical terminology and general patient care skillsMaintain up-to-date knowledge and skill in professional, clinic, and system areasDemonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the clinic and other support areasAssists with the updating of current and development of new procedures as appropriateKnowledge of PC, use of office equipment, Windows, Microsoft Office, Teams, & EMRPerforms other duties as assignedPhysical Requirements for the Role:Sit, stand, or walk, while paying close attention to detail and continual use of equipment in the carrying out direct patient care and related activities.Lift from waist to shoulder up to 25 pounds occasionally, and up to 50 pounds rarely.Carry up to 20 pounds frequently and up to 50 pounds occasionally. Push and pull up to 20 pounds frequently and up to 50 pounds occasionally.Bend the trunk up to 20 degrees or greater and twist occasionally for patient cares.Squat and kneel occasionally. Reach to shoulder height occasionally, and above shoulder height rarely. Pinch and grip with various forces, and use bimanual dexterity occasionally.Use visual and auditory acuity frequently.Repetitive motion of upper body required for extended use of computer.Communicate via spoken, written or electronic word with patients and family, staff, pharmacies, third party payors and other outside agencies on a frequent basis.Work Environment:The clinic department is kept secure by limited badge entry and alarm system. Potential for exposure to infectious patients or materials, hazardous or toxic substances such as cleaning solutions and potential for needle sticks.Behavior-Based Leadership Expectations:Treat every patient, visitor, and team member with dignity and respectTake ownership of their actions and follow through on commitmentsAdapt positively to change and support new initiativesContribute to a culture of trust, collaboration, and accountabilityConsistently act in ways that support OMC's mission and valuesWhy Join OMC?At OMC, we don't just hire for skills—we hire for behaviors that align with our mission. We invest in team members who are committed to making a meaningful difference in the lives of our patients and in the communities we serve.Osceola Medical Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
Worksite address
osceola, WI, 54020, US
Who can apply
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