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Job description
Job DescriptionWhy Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO and extended illness benefitsInvest in Your Future – 401(k) with company matchGrow With Us – Career development, learning opportunities, and advancement pathwaysWe Invest in Your Success – Licensure and certification reimbursement for eligible rolesStudent Loan Support – Assistance available for eligible rolesYour Wins Deserve Recognition – Employee rewards and recognition programsA Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every dayAdditional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.Great people. Great benefits. Meaningful work. Join us and make an impact.Job SummaryThe Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.Essential FunctionsGreets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.Maintains and updates patient records, ensures quality control, and addresses gaps in care.Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.Enters charges and codes invoices for billing, ensuring accuracy and timely processing.Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.Assists in handling physician call schedules, provider reimbursements, and license renewals.Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.Ensures a clean and organized work environment, following infection control and safety protocols.Performs other duties as assigned.Maintains regular and reliable attendance.Complies with all policies and standards.Qualifications0-2 years of experience in a medical office, clinic, or healthcare administrative setting requiredKnowledge, Skills and AbilitiesProficiency in electronic medical records (EMR) systems and office software.Strong organizational skills and attention to detail.Excellent verbal and written communication skills.Ability to multitask and work in a fast-paced healthcare environment.Customer service-oriented with a professional and courteous demeanor.Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.Licenses and CertificationsCertified Medical Office Administrative Assistant (CMAA) preferredThis position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.
Worksite address
naples, FL, 34119, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.