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Job description
Clinic Office Specialist - FT - Days - DHR Gastro InstituteUS:TX:Edinburg | RMF Clinic | Full TimeOur Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.The Clinic Office Specialist is a key member of the Physician Practice and provides clinical/administrative expertise to ensure all patients receive high quality, efficient care.High School/GED preferredPosition requires travel, valid driver's license and vehicle insurance are requiredMOS certificate preferred or 2 yrs. Experience in a busy office practice in a front desk roleExcellent customer service skillsComputer skills required with knowledge of Microsoft Office suiteGood written and verbal communication skills requiredBilingual – English/SpanishMinimum of two (2) years receptionist experience preferred in the medical industry or MD office settingPrevious experience in a high traffic medical office setting is preferredPromotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practicesWorking the reception desk, greeting and communicating with patients and providersWorking in the call group area as neededScheduling, canceling, and rescheduling patient appointmentsReminding patients of upcoming appointments and tracking missed appointments, no show and cancellationsAnswering multiple telephones and accurately documenting messagesForwarding telephone calls appropriately and following up on return callsChecking-in patients and properly documenting registrationInsurance verification and verification of patient demographicsAuthorizing procedures, visits or surgeries, as neededFiling or retrieving medical records and delivering to appropriate providers or departments as neededFiling patient and administrative filesCopying, scanning and faxing dutiesCollecting co-pays and cash from patients, getting authorization on credit cardsEntering charges, payments, and balancing the day in the computerLight/moderate lifting up to 20 lbs, from the floor to shoulder heightKneelingMust be able to assist other employees with lifting more than 20 lbsWalkingLight/moderate carrying up to 20 lbs.Standing/SquattingStraight pullingSittingRepeated bendingStooping/BendingReaching above shoulderClimbing StairsSimple graspingAbility to seeIdentify ColorsOperating office equipmentTwistingOperating mechanical equipmentAbility to read and writeAbility to CountAbility to hear verbal communication without aidOperating Personal VehicleAbility to comprehend written/verbal communicationAbility to deal with stressOSHA Category - IIIThe individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
Worksite address
edinburg, TX, 78539, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.