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Job description
Clinic Office Specialist - FT - Days - Neuro Spine PatelDHR Health - US:TX:Edinburg - DaysOur Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.The Clinic Office Specialist is a key member of the Physician Practice and provides clinical/administrative expertise to ensure all patients receive high quality, efficient care.High School/GED preferredMedical Office Specialist certification preferredExcellent customer service skillsComputer skills required with knowledge of Microsoft Office suiteGood written and verbal communication skills requiredBilingual – English/Spanish requiredMinimum of two (2) years receptionist experience in a medical office preferredPrevious experience in a high traffic medical office setting is preferredNeurology experience is preferredPromotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.Working the reception desk, greeting and communicating with patients and providersRegistering patients ensuring to get correct personal and insurance information and entering that into the practice management systemScheduling, canceling, and rescheduling patient appointmentsReminding patients of upcoming appointments and tracking missed appointments, no show and cancellationsAnswering multiple telephones and accurately documenting messagesForwarding telephone calls appropriately and following up on return callsTaking appropriate and understandable messages for staff and providers from callers who leave messagesChecking-in patients and properly documenting registrationInsurance verification and verification of patient demographicsAuthorizing procedures or surgeries, as neededFiling or retrieving medical records and delivering to appropriate providers or departments as neededFiling patient and administrative filesCopying, scanning and faxing dutiesCollecting co-pays and cash from patients, getting authorization on credit cardsCash balancing and deposit log reconciliation and maintenanceEntering charges, payments, and balancing the day in the computerPreparing charge sheets for billing vendor in the appropriate format including all necessary paperworkOther duties as assignedMay require occasional traveling(Chain-of-command) Office Manager 2. Director DHR Health Clinics 3. Chief Ambulatory OfficerProvide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.Light/moderate lifting up to 20 lbs, from the floor to shoulder height. - Yes - Kneeling - YesMust be able to assist other employees with lifting more than 20 lbs. - Yes - Walking - YesLight/moderate carrying up to 20 lbs. - Yes - Standing/Squatting - YesStraight pulling - Yes - Sitting - YesPulling hand over hand - Yes - Pushing - YesRepeated bending - Yes - Stooping/Bending - YesReaching above shoulder - Yes - Climbing Stairs - YesSimple grasping - Yes - Climbing Ladders - NoDual simultaneous grasping - Yes - Depth Perceptions needed - YesAbility to see - Yes - Identify Colors - YesOperating office equipment - Yes - Twisting - YesOperating mechanical equipment - Yes - Crawling - NoAbility to read and write - Yes - Ability to Count - YesAbility to hear verbal communication without aid - Yes - Operating Personal Vehicle - YesAbility to comprehend written/verbal communication - Yes - Other: Ability to deal with stress - YesOSHA Category - IIIThe individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
Worksite address
edinburg, TX, 78539, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.