This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Clinic Office Specialist - FT - Days - Oncology NursingDHR Health - US:TX:Edinburg - DaysThe Clinic Office Specialist is a key member of the Physician Practice and provides clinical/administrative expertise to ensure all patients receive high quality, efficient care.High School/GED, preferredMOS Certificate, preferredBilingual – English/Spanish, requiredMinimum of two (2) years receptionist experience requiredPrevious experience in a busy medical office setting is preferredMedical terminology experience/education, preferred.Billing and insurance verification knowledge preferredExcellent customer service and interpersonal skillsComputer skills required with knowledge of Microsoft Office suiteGood written and verbal communication skills requiredPrevious experience in a teaching facility preferredAbility to use and learn EMR and practice management softwareWorking front desk, greet patients and visitors; be courteous, polite and helpful to the public, patients and clients at all times when representing the practice, providing excellent customer serviceGreet patients to the practice in a warm and friendly mannerRespect and maintain privacy and dignity of patients; assure confidentiality at all timesWorking at the reception desk, checking patients both in and out of the practice as needed, and properly documenting registrationRegister patient with proper insurance informationAbility to answer and direct all phone calls appropriately received in a busy office practice maintaining the customer service skills as set forth by Renaissance Medical FoundationAbility to take accurate and understandable messages and route them to the appropriate party as necessaryMake appointments for new and established patientsNote cancelled and rescheduled appointments through prescribed protocols set up by the officeFile faxed/scanned information in charts for review by provider, if neededProficient use of Lobby software (process improvement tool) for patient throughput and patient satisfactionCommunicating with patients, team members and providersScheduling, canceling, and rescheduling patient appointments and reporting dataRunning reports as neededReminding patients of upcoming appointments and tracking missed appointmentsForwarding telephone calls appropriately and following up on return callsInsurance verification, authorization and verification of patient demographics for entry into computer systemRetrieving and filing of medical records and delivering to appropriate providers as neededOther copying, filing, scanning and faxing dutiesCollecting co-pays and cash from patients, getting authorization on credit cardsEntering charges, payments, and daily balancing, as neededPrepare and scan packets needed for billing company as neededSubmitting orders for clearancesEnd of month closingOther duties as assignedLines Of Responsibilites:1. Infusion Supervisor ? 2. Practice Manager ? 3. RN Director ? 4. VP of Oncology ? 5. Chief Ambulatory Officer
Worksite address
edinburg, TX, 78539, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.