About this opportunity
Animal Friends lists this Clinic Services Program Assistant (Full-Time and Part-Time) opportunity in pittsburgh, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Clinic Services Program AssistantThe Clinic Services Program Assistant plays a vital role in supporting Animal Friends' mission by helping pets receive affordable veterinary care that promotes lifelong health and strengthens the bond between pets and the people who love them.As one of the primary points of contact at the Howard Ash Animal Wellness Center, this position helps create a welcoming and positive experience for clients while supporting low-cost spay/neuter services, wellness care, and vaccine programs. The Clinic Services Program Assistant combines outstanding customer service, client education, administrative support, and hands-on animal interaction to ensure efficient clinic operations and excellent care for both pets and their families.This position:Requires the ability to stand, walk, bend, kneel, and lift up to 50 pounds.Requires frequent interaction with dogs, cats, rabbits, and community cats of varying sizes, temperaments, and health conditions.Involves handling animal carriers, humane traps, and clinic equipment.Requires the ability to walk dogs on leash and safely move animals between locations.Involves exposure to animals, noise, cleaning agents, and indoor/outdoor environments.May involve emotionally challenging situations related to animal welfare and client circumstances.Requires the use of appropriate personal protective equipment (PPE) when necessary.Reasonable accommodations will be provided in accordance with applicable laws.Animal Friends offers:Medical, dental, and vision insurancePaid time off, holidays, and birthday payRetirement plan with employer contributionEmployee Assistance ProgramContinuing education and professional development opportunitiesPet care discounts and on-site clinic benefitsCasual dress and Animal Friends gearOpportunities to learn about veterinary medicine and animal welfareA supportive, mission-driven team environmentMeaningful work that improves the lives of pets and the people who care for themThe opportunity to make a direct impact in your community every dayAnimal Friends is an equal opportunity employer and is committed to building a workplace that reflects the diverse communities we serve. We value the unique contributions and lived experiences of all team members and encourage applicants of all backgrounds, identities, and abilities to apply.RequirementsRequired QualificationsHigh school diploma or GED required.Equivalent work experience will be considered.Experience in reception, administration, customer service, or a related field.Demonstrated ability to work successfully in a fast-paced environment.Strong professional references and work history.Excellent communication and interpersonal skills.Strong customer service orientation.Ability to multitask and stay organized while managing competing priorities.Basic computer proficiency and ability to learn new software systems.Ability to communicate general animal health and wellness information effectively.Strong teamwork and time management skills.Ability to engage respectfully with diverse populations and maintain a judgment-free approach to service.Ability to work both opening and closing shifts.Availability for evenings, weekends, and organizational special events as needed.Comfort working around dogs, cats (including feral cats), rabbits, and other companion animals.Ability and willingness to safely handle, restrain, transport, and care for animals.Willingness to learn basic veterinary support skills.Preferred QualificationsPost-secondary education in veterinary technology, animal science, nonprofit services, customer service, or a related field.Experience working in a veterinary clinic, animal shelter, animal welfare organization, or customer-facing healthcare environment.Experience with scheduling software, databases, or client management systems.Basic knowledge of companion animal health, reproduction, and wellness care.
Worksite address
pittsburgh, PA, 15201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.