waypointjobs

HealCommunity

Clinic Success Manager

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

HealCommunity™ is hiring! Our success as a company is the success of our clinics and their patients. This role is so important as this person will build, nurture and manage the clinic relationship to ensure their overall success. We pride ourselves on our people and how we bring our company culture into the external relationships we hold with our clinic partners.

This role is best suited for someone with project management experience + relationship management experience. Ideally, you would also have experience in healthcare to understand the nuances of working with busy clinics.

Responsibilities:

Follow a step-by-step onboarding process for each clinic with high attention to detail

Establish credibility and authenticity with each clinic

Identifying and training key clinic staff in their partnership role

Act as a patient advocate liaison between the clinic and HealCommunity™

Assess coaching efficacy, and work cross functionally to develop systems to improve operational efficiency to support Account Executive and CSM roles.

Hit milestones and deadlines with extreme accuracy

Support the sales team if required to close clinic partnerships

Nurture relationship and support the clinics’ needs

Who you are:

You are agile and thrive in a fast-paced startup environment

Passionate about health coaching and changing people's lives through healthcare transformation

Extremely detail oriented

Outgoing personality

Loves hitting targets and reporting analytics of projects

Excellent communication skills

General knowledge of holistic health

You are a team player and contribute to a healthy, respectful and fun workplace

3-5 years project management experience

3-5 years of relationship management experience

Healthcare experience is a plus

Bilingual a plus!

Excellent written and verbal communication skills

Ability to multitask, organize, and prioritize work

Computer and technology savvy required

All your information will be kept confidential according to EEO guidelines.

HealCommunity™ is taking health coaching mainstream! We are a rapidly growing, purpose-driven startup who bridges the gap between the healthcare system and self-determined implementation of positive behavior change. Harnessing the power of community with virtual health coaching groups prescribed by doctors, billed to insurance, and fueled by root-cause methodology.

We are looking for someone to step into an established position but who is able to take ownership of the role and evolve it as our company continues to grow.

Company culture:

Priceless. Start up environment that embraces your unique background to have a voice in your role. We are a fun loving group who are passionate about our mission and look for a match for the team as well as your role.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

Ready for your next step?Apply on the official website
Apply on Himalayas ↗

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