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Job description
UCI Health Resource Position
UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County's only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region's only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.
Position Summary
The Resource is responsible for EHR and other clinical use applications support within and outside the EHR to physician providers, clinicians and all applicable staff on-site across the UCI enterprise including multiple healthcare facilities and specialty ambulatory clinics. The Resource will address clinical support issues, deliver training, and assist providers with EHR workflows to enhance efficiency and compliance. Additionally, this role will provide at-the-elbow support and training tools that connect with the EHR to drive provider efficiency, proficiency, and compliance.
What It Takes to be Successful
Required Qualifications: Three years of related clinical experience in a acute care or ambulatory setting Proficiency in Microsoft Office suite Must demonstrate customer service skills appropriate to the job Independent problem-solving skills and the ability to multi-task in a fast paced environment In-depth understanding of Epic functionality and workflows Familiarity with Epic modules such as COPE, Ambulatory, OpTime, Anesthesia, Stork, Cupid, Healthy Planet, ASAP, ClinDoc, Kaleidoscope, and others Experience with voice-assisted documentation tools Experience with data driven tools Excellent presentation and communication skills, both in one-to-one and group settings Excellent organizational skills and attention to detail Demonstrated experience organizing, developing and delivering application training for all levels of staff including physicians Certification in Epic or willing to obtain certification within first year of hire date Bachelor's Degree in Healthcare, Computer Science or related field, or equivalent combination of education and experience At least three (3) years of Epic training and support An understanding of AI in the healthcare setting Ability to work flexible hours, including evenings, nights, weekends and holidays Ability to establish and maintain effective working relationships across the Health System Ability to apply logical troubleshooting and analysis techniques for the purpose of problem resolution Ability to adapt to and train providers on organization-specific workflows Preferred Qualifications: Knowledge of University and medical center organizations, policies, procedures and forms
Worksite address
orange, CA, 92613, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.