About this opportunity
Nemours Children's Hospital Orlando lists this Clinical Assistant-Orthotics opportunity in jacksonville, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Clinical AssistantNemours is seeking a Clinical Assistant to join our team in Jacksonville, FL.The Clinical Assistant is an important liaison between the patient/family, provider, and other care team members in the department. The clinical assistant will coordinate patient scheduling, care messaging, authorizations, and other clinical office support. Acts as a resource and cross covers if needed, specially working together with other staff in the O and P department.Essential FunctionsDeliver excellent customer service to the patients/families and other care providers. Focusing on family centered care.Act as a liaison between O&P services and other clinical divisions.Keep parents, patients, and associates informed of care plan & schedule of servicesScheduling of patients through phone conversations, app messages and email.Routinely check the TEs in Epic and route/respond messages appropriately. Will utilize critical thinking to make decisions that best satisfies the patient and accomplishes agreed upon goals.Track and keep updated with divisional huddles.Transports materials/products for patient care throughout the facility.Keep all rooms properly stocked and inform team of inventory shortages in supplies so we can order appropriately when needed.Acts as a backup for the lab technicians.Ability to assess and manage clinic flow.Rooming patients and device deliveryFunction well within a team or individually.All other duties as assigned by director or department leadershipRequirementsHigh school diploma requiredMinimum of 3 months job related experiencePatient and customer service experience preferredBLS from the American Heart Association must be required within 3 months of hire
Worksite address
jacksonville, FL, 32207, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.