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Option Care Health

Clinical Care Liaison / RN - Seattle

seattle, WA

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Job description

Seattle, WA

nFull time

nR36894

nExtraordinary Careers. Endless Possibilities.

nWith the nation’s largest home infusion provider, there is no limit to the growth of your career.

nOption Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

nJoin a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

nJob Description Summary:

nThe Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site.

nClinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan.

nClinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.

nJob Description: ​

nJOB RESPONSIBILITIES

nnnProactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.

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nnInteracts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.

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nnUses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.

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nnProvides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.

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nnEffectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.

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nnResponsible for collecting, reviewing and completing pre-admission information and securing related signoff.

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nnPartners with Account Manager and Regional Sales Director to create and execute area business and growth plan.

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nnCommunicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care

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nnPartners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.

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nnReviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.

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nnProactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing

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nnMaintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.

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nnProvides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.

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nnServes as a point of contact, coordination, and communication with other providers.

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nnMakes arrangements for any special medical supplies or appliances to be available.

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n nSUPERVISORY RESPONSIBILITIES

nDoes this position have supervisory responsibilities? NO

n(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

nBASIC EDUCATION AND EXPERIENCE REQUIREMENTS

nLicensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.

nBASIC QUALIFICATIONS

nnnExperience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.

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nnExperience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).

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nnExperience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.

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nnBasic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

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nnExperience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.

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nnAccess to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.

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nnAble to plan, organize and make presentations

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n nTRAVEL REQUIREMENTS

nTravels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.

nPREFERRED QUALIFICATIONS

nHands on home or alternate site infusion or discharge planning experience

nExperience growing service provider partnerships

nDue to state pay transparency laws, the full range for the position is below:

nSalary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

nPay Range is $88,853.42-$148,111.54

nBenefits:

n-Medical, Dental, & Vision Insurance

n-Paid Time off

n-Bonding Time Off

n-401K Retirement Savings Plan with Company Match

n-HSA Company Match

n-Flexible Spending Accounts

n-Tuition Reimbursement

n-myFlexPay

n-Family Support

n-Mental Health Services

n-Company Paid Life Insurance

n-Award/Recognition Programs

nOption Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

n​

nFor over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.

Worksite address

seattle, WA, 98127, US

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