About this opportunity
Eisenhower Center lists this Clinical Case Manager opportunity in ann arbor, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Clinical Case Manager
The Clinical Case Manager plays a pivotal role in ensuring the delivery of high-quality, comprehensive care to patients. This position involves coordinating and managing patient care plans, advocating for patient needs, and collaborating with a multidisciplinary team to achieve optimal health outcomes. This position is responsible for delivering comprehensive, goal-oriented, and individualized Targeted Case Management (TCM) services. This role serves adults with serious mental illness (SMI), individuals with intellectual/developmental disabilities (I/DD), and individuals with co-occurring substance use disorders. The successful candidate will ensure all service elements, workflows, and documentation strictly align with the Michigan Mental Health Code, the MDHHS Medicaid Provider Manual, and Community Mental Health (CMH) standards. This role requires a team player as there may be other tasks as assigned.
Role and Responsibilities
Assessment & Care Planning
Comprehensive Assessments: Conduct initial and ongoing written clinical assessments to identify the individual's strengths, needs, desires, barriers, and health/welfare vulnerabilities. Intake/Re-Assessment, LOCUS, Biopsychosocial.
Person-Centered Planning: Facilitate the Person-Centered Planning process to establish an Individual Plan of Service (IPOS).
Goal Development: Design measurable, individualized goals and specify the frequency, scope, and intensity of case management actions required.
Linking, Coordination, & Advocacy
Resource Coordination: Link individuals to necessary physical health/dental providers, financial assistance, employment, education, and natural community supports.
System Navigation: Advocate for individuals within complex public systems, including the Department of Health and Human Services (DHHS), schools, and local hospital networks.
Care Integration: Collaborate dynamically with integrated treatment teams, primary care physicians (PCPs), and psychiatric medical staff to maximize clinical and physical health integration.
Monitoring & Service Review
IPOS Quality Monitoring: Conduct regular face-to-face monitoring contacts based on the clinical intensity of the individual's needs to ensure safety, health, and welfare.
Utilization & Tracking: Regularly review the effectiveness of services outlined in the IPOS and modify the plan at defined intervals when changes in condition or life circumstances occur.
Identify Service Gaps: Proactively identify and resolve systemic or circumstantial gaps in service provision.
Compliance, Documentation, & Billing
Compliant Documentation: Maintain meticulous electronic clinical records documenting the date, exact start/end times, duration, location, and nature of contacts, confirming whether interactions were face-to-face.
Regulatory Guardrails: Ensure case management practices do not cross into prohibited areas, such as the direct delivery of ongoing day-to-day supports or exercising unauthorized agency power to deny/authorize services.
Education Requirements
Bachelor's or Master's Degree in Social Work, Psychology, Counseling, or a closely related human services field from an accredited institution.
Qualifications
Minimum of one (1-2) years of specialized, direct experience working with individuals belonging to the target populations (SMI, SED, or I/DD).
Must possess valid, active professional licensure in the State of Michigan (e.g., LLMSW/LMSW, LLPC/LPC, LLP/LP).
Relevant experience in case management and clinical coordination.
Strong communication, organizational, and problem-solving skills.
Ability to work effectively within a multidisciplinary team.
Proficiency in electronic health records and care management software.
Valid driver's license
Additional Information
Case Loads:
High-Acuity / Dual Diagnosis (IDD + Severe MI / High-Risk ASD) and Standard IDD & Moderate ASD (Adults)
Typical Caseload: 15 to 25 cases
Eisenhower Center is 100% employee owned and offers an excellent benefit package including:
PTO
Employee Stock Ownership Plan eligible to participate after 1 year & 1,000 hours of employment
401(k)
Medical, Dental, & Vision Insurance
Flexible Spending Account for Medical and Dependent Care
Employer Paid Life Insurance and Long-Term Disability
Voluntary Life Insurance and Short-Term Disability available
Student Stipend
Employee Discount Program
Continuing professional development opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Eisenhower Center is an EEO employer – Veterans/Disabled and other protected categories – and is a 2019 Bronze Veteran-Friendly Employer, Michigan Veterans Affairs Agency. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Worksite address
ann arbor, MI, 48113, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.