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Cottage Health

Clinical Concierge, Medical Assistant

buellton, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Cottage Health lists this Clinical Concierge, Medical Assistant opportunity in buellton, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; and a customer service attitude.

Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.

High School Diploma

Graduate of an accredited Medical Assistant program OR 2 years of equivalent work experience.

Certifications, Licenses & Registrations:

American Heart Association Basic Life Support upon hire (AHA BLS)

Knowledge of urgent care medical specialty.

Knowledge of medical terminology.

Knowledge of electronic medical record, preferably EPIC EMR.

Basic computer/email skills.

Years of Related Work Experience:

1 year of experience as a Medical Assistant OR equivalent, including previous experience with an electronic health record and phlebotomy.

Urgent Care experience

Exceptional customer service and phone etiquette.

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. We take pride in helping our patients get back to living their lives - in the places they love.

*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. If youre already a Cottage Health employee, please apply on this link only.

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