Job description
Join the Centricity Research Team!
Centricity Research is one of North America's largest clinical research networks and a fully centralized Integrated Research Organization (IRO). We conduct Phase I-IV clinical trials across more than 35 therapeutic areas, partnering with leading pharmaceutical, biotechnology, and medical device companies to advance healthcare through innovative clinical research. Join our growing team and build a rewarding career while helping bring new treatments to patients.
About the Role
We areseeking a Clinical ConfigurationSpecialist Ito support the design, configuration, and ongoing maintenance of study-specific electronic source documents and CTMS workflows. This role plays a critical part in ensuring study teams and site users haveaccurate, intuitive tools to support data collection, study execution, and financial tracking.
You’llcollaborate closely with cross-functional teams to build,maintain, andoptimizeCTMS configurations from study start-up throughcloseout, while ensuring compliance with company standards and regulatory requirements. Your work will directly support the efficient and compliant execution of clinical trials across Centricity Research sites.
WhatYou’llDo
Design, develop, andmaintainstudy-specific electronic source documents to supportaccurateand efficient data collection
Program and update source forms within the CTMS in alignment with study protocols and Centricity standards
Build and maintain CTMS visit templates and financial configurations to ensureaccuratetask tracking and billing
Review executed Clinical Trial Agreements (CTAs) to determineappropriate visitstructures and associated budgets
Enteradditionalinvoiceable CTA items into the CTMS to supportaccuratesponsor and CRO billing
Ensure visit schedules and billing items are correctly configured for both clinical and finance teams
Maintain working knowledge of study protocols and amendments as they relate to CTMS and source builds
Provide front-line CTMS support to users via phone, email, or web; troubleshoot issues and escalate as needed
Stay current on CTMS releases, system enhancements, and best practices, applying updates when appropriate
Collaborate with study teams to gather required documentation and support seamless study builds from start-up through closeout
Assist Clinical Research Financial Analysts and other internal stakeholders as needed
Participate in team meetings, discussions, and departmental initiatives
You Might Be a Great Fit If You:
Have an associate’s degree or equivalent experience in a related field
Bring prior experience with a CTMS or clinical research systems (e.g., RealTime, CRIO, or similar), or are eager to learn
Have an understanding ofclinical trial contracts, budgets, and invoicing processes
Arefamiliar with GCP and clinical trial workflows, or interested in building that knowledge
Have strong attention to detail and take pride in buildingaccurate, user-friendly systems
Enjoy technical troubleshooting and problem-solving
Communicate clearly and professionally with a wide range of stakeholders
Are highly organized and able to manage multiple priorities in a fast-paced environment
Work well independently while collaborating effectively across teams
Adapt easily to system updates, process improvements, andnew technologies
Why Centricity Research?
Our Mission
We connect people to scientific advancements through groundbreaking research within adeeplyhuman experience.
Our Core Values
Quality:We aim for excellence and integrity in everything we do-because lives depend on it.
Care:We show up for each other, our customers, and our mission-always going the extra mile.
Be the Change You Seek:We'readaptable, forward-thinking, and constantly improving-for the betterment of all.
One Team:We collaborate, support one another, and succeed together.
Grow for Good:We grow with purpose-to expand access to research andimproveglobal health.
Own It:We take initiative, deliver results, and follow through-with passion and accountability.
Benefits
Comprehensive health, dental, and vision insurance
Enhanced EAP – mental health support
Flexible PTO + paid holidays
Continuing education reimbursement
401(k) / RRSP with company match and immediate vesting
Ready to Apply?
We’dlove to hear from you – apply now!
We’rean equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provideaccommodationsduring the hiring process upon request.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.