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Clinical Engineering Enterprise Director
Position Title: Clinical Engineering Enterprise Director- Chicago, IL
Other Forms of Compensation:
Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.
We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.
Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.
The Enterprise Director works under the direction of a Regional Vice President and provides the leadership of managing the clinical engineering health systems at multiple hospitals/clinics
JOB DUTIES AND RESPONSIBILITIES:
Serve as temporary interim Regional Vice President during their absenc
Responsible for successful audits from The Joint Commission or DNV process
Controls successful new accounts and program start-ups
Maintains an awareness of the competition and market conditions
Conduct high quality Strategic Business Review
Mentor and train Unit Directors on program management
Implement KPI improvement strategies
Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
Responsible for the C-Suite client relationship, client satisfaction, and client retention
Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
Effective establishment of the Service Delivery Plan by asset
Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
Display effective client service in accordance with client satisfaction survey protocol
Maintain positive relationships with coworkers, medical staff, vendors, manufacturers, and the general public
Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
Participate in regional succession and backfill planning
Mentor and train assigned managers on administrative and personnel matters
Participate in the hiring process to meet staffing objectives
Responsible for productivity and staffing that is appropriate to the account(s)
Responsible for coordinating engagement survey action plan
Provide recognition for employee when programs are implemented with success
Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
Review long term full year forecast quarterly
Review accounts for flash/close meeting monthly with variance documentation
Develop recovery plan when financial goals are not met
Ensure account accruals for liabilities and revenue
Responsible for account collections
Approve high dollar parts/demand and vendor contracts within budgeted levels
Approve capital requests within budgeted levels
Accountable for all reverse supply chain activity (returns, credits, tax)
Complete Internal financial audits when requested
Engage as first level collections
Perform other duties as assigned that are intrinsic to the successful operation of the business
QUALIFICATIONS:
Education:
Bachelor’s Degree in technical discipline or Healthcare Administration or equivalent
Experience:
Minimum of eight years servicing a broad representation of clinical/patient care equipment in a hospital environment
Minimum of three years of on-site supervision of hospital technicians preferred
Minimum of three years managing multiple clinical engineering departments
Intelas is a member of Compass Group USA
Associates at Intelas are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Intelas maintains a drug-free workplace.
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Worksite address
chicago, IL, 60290, US
Who can apply
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