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Lucile Packard Children's Hospital Stanford

Clinical Grievance & Care Experience Lead

palo alto, CA

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Job description

Lucile Packard Children's Hospital Stanford seeks a dedicated professional to review clinical cases, complaints, and grievances, ensuring regulatory compliance and effective triage with clinical teams. The role involves chart reviews of inpatient and outpatient records, drafting responses, and acting as a liaison between patients, the hospital, and care teams.

The candidate will coordinate with Physician Experience leadership, Patient Relations, Risk, and Quality to maximize patient satisfaction

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Worksite address

palo alto, CA, 94306, US

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