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Stanford Children's Health | Lucile Packard Children's Hospital Stanford

Clinical Grievances & Patient Experience Specialist

palo alto, CA

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About this opportunity

Stanford Children's Health | Lucile Packard Children's Hospital Stanford lists this Clinical Grievances & Patient Experience Specialist opportunity in palo alto, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Stanford Children’s Health | Lucile Packard Children’s Hospital Stanford is seeking a dedicated Navigator to review clinical grievances and coordinate patient support. This role requires RN licensure, strong regulatory knowledge, and the ability to liaise with medical teams, patients and families to resolve issues and improve patient experience.

You will work within Navigation Services, handling inquiries, coordinating care coordination, and ensuring compliance with Joint Commission and CMS

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Worksite address

palo alto, CA, 94306, US

Who can apply

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